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iCognition, the leading provider of Content Manager solutions to the Commonwealth government, is delighted to announce its latest achievement in being selected by the National Capital Authority (NCA) to deliver their secure Content Manager Cloud services.

The contract signifies a significant milestone for iCognition and further strengthens its position as the premier choice for document and records management solutions for the Australian Government.

The NCA plays a crucial role as the guardian of Australia’s National Capital, overseeing the development and preservation of Canberra and the Australian Capital Territory with utmost national significance. With this prestigious responsibility, the NCA required a robust and reliable system to manage their vast array of records and documents efficiently.

iCognition has secured a 3-year contract with the NCA, providing them with its cutting-edge Content Manager-as-a-Service, EDRMSaaS, which empowers organisations to effectively manage records through a combination of manage-in-place and central records models.

Compliance and security are paramount when handling sensitive government information, and iCognition’s Content Manager Cloud exceeds all expectations. The cloud-based solution adheres to global records management standards, including ISO15489 and ISO16175, as well as security standards like ISO27001 and government IRAP assessment to the level of PROTECTED. This ensures that the NCA’s information is not only efficiently managed but also handled securely, meeting all compliance and governance requirements.

The NCA’s decision to choose iCognition builds upon the successful transitions of other Federal Government clients who have benefited from the enhanced compliance and content services offered by Content Manager Cloud. Notable Federal Government clients already utilising iCognition’s services include the Department of the Treasury, Australian Office of Financial Management, and the Australian Digital Health Agency.

According to Nigel Carruthers-Taylor, Principal at iCognition, clients are increasingly turning to cloud services not just to reduce costs but also to embrace future innovation. The cloud-based approach facilitates regular updates and new enhancements, providing the NCA with the opportunity to extend their standard Content Manager solution to iCognition’s Ingress Content Services Platform.

iCognition’s Ingress Content Services Platform is a cutting-edge offering that adds immense value to the standard Content Manager system. It integrates advanced technologies such as Enterprise Search, Artificial Intelligence, and content functions that can be accessed directly from corporate applications and Microsoft 365. For more information, join the upcoming IDM Webinar iCognition Ingress Webinar | IDM Magazine.

iCognition is proud to partner with the National Capital Authority in their journey towards efficient document and records management. By leveraging our industry-leading solutions, the NCA will experience greater efficiency, enhanced compliance, and a seamless path to future innovation.

For media inquiries or further information about iCognition and its Content Manager solutions, please contact:

Nicholas Fripp, Sales Executive Phone: +61 434 364 517 Email: