iCognition provides the following Information Management and Governance (IMG) solutions and services:
As a Micro Focus Business Partner we have implemented over 100 Micro Focus Content Manager (formerly HP/HPE TRIM) solutions since 2003, ranging from pure records management systems to enterprise Electronic Document and Records Management Systems (EDRMS), integrated ERM platforms, workflow solutions, collaboration portals and web publishing systems. Our knowledge and experience informs our implementation of enterprise IMG solutions that provide staff productivity and efficiency while also ensuring records and legislative compliance. We can also value-add to the solution to provide a broader IMG platform that uses Micro Focus Content Manager as an information layer and other solutions that provide business specific functions. This includes information capture solutions such as Ricoh MFDs or Ezescan software, workflow solutions such as Micro Focus Content Manager or SharePoint, or solutions such as Intelledox for document generation and webforms.
iCognition specialises in productivity and collaboration solutions for Knowledge Workers. The management guru Peter Drucker said “The great challenge to management today is to make productive the knowledge worker. This is the key to economic growth and economic performance.” The McKinsey Global Institute estimates that approximately 62% of workers are Knowledge Workers, and goes on to say that significant value can be realized through Knowledge Worker solutions that facilitate faster, more efficient and effective collaboration.
Knowledge Workers have a primary task of "non-routine" problem solving that requires a combination of convergent, divergent, and creative thinking. Typically they need to discover, identify, gather, analyse, assess, share and collaborate around information, which is a ‘super set’ of EDRMS functionality.
iCognition’s primary focus in this space is on the following two key solutions:
RM Workspace: Web-based collaboration workspace that provides staff with the ability to quickly and effectively discover, access and share enterprise information. This user friendly, intuitive and accessible (WCAG 2.0 Level AA) workspace is easy and fast to install as a presentation layer over Micro Focus Content Manager and requires minimum configuration. This is RM Workspace, which is in use in over 15 customers, including Department of Agriculture, Australian Public Service Commission, Department of Infrastructure and Regional Development, Saint Vincent de Paul and Waverley City Council.
As a Micro Focus Software Partner, iCognition provides enterprise IMG solutions for large scale organisations. This includes:
Our Diem Solutions COTS products provide a comprehensive solution for enterprises looking to gain extra value from their Micro Focus Content Manager solutions. Our product range includes our multi-award winning RM Workspace collaborative web portal, RM Public View, RM Mobile for MDM and RM Connector, as well as migration tools, security products and connections to other systems. All products have been implemented in many organisations, have a strong Return on Investment, and can ensure greater user take-up and adoption of Micro Focus Content Manager based solutions.